Privacy Policy Luna & Zola

Version 0.1

This page was last updated on June 10, 2026.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect this data, and how we use it to improve your experience. This way, you will understand exactly how we operate.

This privacy policy applies to the services of Luna & Zola. You should be aware that Luna & Zola is not responsible for the privacy policies of other websites and sources. By using this website, you accept this privacy policy.

Luna & Zola respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

Our Use of Collected Data

Use of Our Services

When you register for one of our services or place an order, we may ask you to provide personal data. This data is used to perform the service and process your order.

The data is stored on secure servers of Luna & Zola or those of a third party. We will not combine this data with other personal data we have access to.

Communication

When you send emails or other messages to us, we may retain this communication.

Sometimes we may ask you for personal data relevant to the specific situation. This enables us to process your inquiries and respond to your requests.

This data is stored on secure servers of Luna & Zola or those of a third party. We will not combine this data with other personal data we have access to.

Cookies

We collect data for research purposes to gain better insight into our customers, so that we can improve our services accordingly.

This website uses "cookies" (small text files placed on your device) to help analyze how users use the site.

The information generated by the cookies about your use of the website may be transferred to secure servers of Luna & Zola or those of a third party.

We use this information to:

• Monitor website usage;

• Compile reports on website activity;

• Offer services related to website activity and internet usage.

Purposes

We do not collect or use any information for purposes other than those described in this privacy policy, unless we have obtained your prior consent.

Third Parties

Information is not shared with third parties, except with web applications and service providers that we use for the operation of our online store.

This data is only used for the purpose for which it was provided and will not be further distributed.

In some cases, information may be shared internally. All our employees and partners are obliged to respect the confidentiality of your data.

Changes

This privacy statement has been adapted to the current use and functionality of this website.

Any changes to the website may lead to changes in this privacy statement. It is therefore recommended to regularly review this statement.

Choices Regarding Personal Data

We offer all visitors the opportunity to view, modify, or have their personal data provided to us removed.

Newsletter

At the bottom of every newsletter or email marketing message, you will find the option to update your details or unsubscribe.

Modification or Deletion of Data

If you wish to modify your data or have it removed from our systems, you can contact us using the contact details below.

Disable Cookies

Most internet browsers accept cookies by default, but you can configure your browser to refuse all cookies or to warn you when a cookie is being sent.

Please note that some functions of this website may not work properly if cookies are disabled.

Questions and Feedback

We regularly check whether we comply with this privacy policy.

If you have any questions about this privacy policy, please contact us:

Luna & Zola

Email: support@lunazola.co.za